HOTELS • TECH • AGILE
Data Migration from Suite8 to OPERA Cloud
Experienced, efficient, and hotel-tested – your data migration to Opera Cloud in the best hands
Due to limited staff resources and tightly scheduled changeover phases, there is little room for technical complexity. In a migration from PMS Suite8 to OPERA Cloud, careful planning is essential. High additional workload on hotel staff often leads to frustration and increased error rates, which can even result in delays in system changeovers. Data migration, as part of the system transition, is a major project in a hotel, especially when existing data such as guest information, reservations, or events must be transferred to a new PMS without interrupting operations. We reduce your workload and ensure that, as part of our possible migration, your data is migrated correctly to the new system. Close collaboration with all technical partners is ensured, including Hconnect, who enable a smooth transfer between Suite8 and Opera Cloud. Whether you are switching a single hotel or an entire chain, we support you throughout the entire migration process. With us, data migration is not a risk but a clear, well-thought-out, and precisely planned process.
EXAMPLE PROJECTS
Our
data migration in practice
Dorint Hotels
System migration to a Cloud-PMS with data migration and support for the roll-out process across 60 hotels.
Superbude
Solutions Architect for the conception and development of the guest portal “Superspace” with pre-, mobile, and kiosk check-in. PMS system migration for all four properties within the group.
Althoff Hotels
Planning and implementation of data migration for 13 hotels within the group.
SUITE8 TO OPERA CLOUD
DATA MIGRATION AT A GLANCE
We migrate individual guest profiles, company profiles, travel agency profiles, and source profiles from Suite8 to Opera Cloud. We ensure a reliable data transfer, so all relevant operational data remains intact.
To ensure uninterrupted operations, all future individual and block reservations are transferred, including rates, services, and comments. This way, your data is ready to be used in the new system immediately after migration.
Event and catering data such as block details, participant numbers, and traces are transferred from Suite8 to OPERA Cloud—accompanied by structured validation processes to ensure data quality. All events are therefore available and ready in the new system.
Profiles
Profiles
Reservations
Reservations
Events
Events
Thanks to a direct access to the Suite8 database via Hconnect, data extraction is automated and controlled. Relevant content is selectively extracted and prepared for migration, ensuring efficiency and data security throughout the process.
micros® Fidelio Suite8
micros® Fidelio Suite8
With OXI and OHIP, OPERA Cloud provides powerful standard interfaces for automated and structured data processing, laying the foundation for seamless migration with high data integrity.
OPERA Cloud
OPERA Cloud
hconnect enables direct, ID-based data transfer. With flexible filter definitions, only relevant content is processed, ensuring a structured, secure, and transparent data migration.
hconnect
hconnect
SOLUTION
RESERVATIONS, EVENTS AND PROFILES
RESERVATIONS AND EVENTS
For a successful transition to OPERA Cloud, all future individual and block reservations as well as event data must be correctly available in the new system. At the same time, internal capacities in hotels are often very limited, as operations continue uninterrupted during the transition. We handle the migration of your events and bookings, including rates, room allocations, services, and comments. Our standardized process is proven and efficient and can be expanded based on your requirements if needed. We conduct realistic tests and coordinate closely with your team. This ensures that your reservations are available and ready to use in the new system. This saves time, frustration, reduces risks, and enables an economically sound transition.
PROFILES
Returning guests expect recognition, not re-registration. That’s why it’s essential during a PMS change from Suite8 to OPERA Cloud that the guest profiles are transferred correctly. Only in this way can the concept of personalized service be preserved. For example, if a guest automatically receives their preferred room at check-in or the reception knows which newspaper they prefer, it creates a genuine appreciation resulting in trust and loyalty. What is offered is not just a stay, but a first-class experience. We handle the migration of guest profiles, company profiles, agencies, and intermediaries, including all data relevant to guest service. Our approach is well thought out, tested, and precisely tailored for the transition from Suite8 to Opera Cloud. We map, test, and coordinate for you, ensuring the highest data quality and a smooth transition.
HCONNECT
Smart Data Migration
with Hconnect –
secure, automated, proven
A PMS change is a major project, but with our partner hconnect, data migration becomes a clear and well-thought-out process instead of a risk. With the data migration tool hconnect SYNC, we work with a reliable solution for automated data migration from Suite8 to OPERA Cloud. hconnect was designed by a team that has been involved in the development of Oracle systems for decades. The solution was specifically developed for migration within the Oracle world and has proven itself in complex projects, such as large hotel groups and casinos in Las Vegas. With hconnect, we transfer your existing data, from guest profiles and reservations to events, in an automated, structured way, with minimal effort required from your team. We begin by analyzing your existing data and developing a clean mapping. The migration is then carried out via verified interfaces. In close coordination with your team, we thoroughly test all processes and implement the go-live in a way that allows ongoing operations to continue smoothly.
hotels
Hotels are in our hearts. Being hoteliers ourselves, we understand the needs and challenges of our clients which allows us to build successful solutions.
tech
Technology is what we are fascinated by. Combining newest technology with the business
context of the hospitality industry drives us.
context of the hospitality industry drives us.
agile
Agile methodologies are what we believe in. In a rapidly changing world with new, disrupting ideas, agile methodologies will ensure long-term success.
WHAT OUR CLIENTS SAY
FEEDBACK
“I sincerely want to say THANK YOU for your tireless commitment, the great teamwork and the excellent coordination with other departments, our hotels, and all external partners”
“In three days—one day per hotel—moving 20K reservations, 1.4K blocks, and 8K events was a new record for us. Thanks for the technical support!”
“A heartfelt thank you for your outstanding support with our Cloud project and the excellent quality of the reservation migration”
“Working with you has truly been excellent. Thanks to your great dedication, we were able to optimize many processes together and make the migration not only successful but also significantly more efficient.”
Dorint Hotels
System migration to a Cloud-PMS with data migration and support for the roll-out process across 60 hotels.
Superbude
Solutions Architect for the conception and development of the guest portal “Superspace” with pre-, mobile, and kiosk check-in. PMS system migration for all four properties within the group.
Althoff Hotels
Planning and implementation of data migration for 13 hotels within the group.
CUSTOM DATA MIGRATION
CONTACT US
STANDARD DATA MIGRATION
The standard data migration from Suite8 to OPERA Cloud follows clearly defined parameters and processes. It includes key booking elements such as stay data, prices, packages, notes, traces, profiles (guests, companies, travel agencies), as well as master data like room and block information. Through our standardized mapping, we ensure that this information is transferred to OPERA Cloud cleanly and reliably.
CUSTOM DATA MIGRATION
Special requirements need specialized solutions: Our customized data migration is designed for hotels with needs that go beyond the standard. These may include guest relationships, detailed profile preferences, specific event data (catering and events), or special rules individually configured in Suite8. Together with you and your team, we develop a tailored migration concept, conduct comprehensive testing, and ensure that all relevant details are represented in OPERA Cloud precisely.