Secure data migration for hotels
Experienced, efficient and hotel proven
Data migration is essential when switching your PMS. For a successful transition to a new system, existing data such as guest information, reservations, and event details must be transferred without loss or disruption. Since migration phases often overlap with daily operations and staff resources are limited, the risk of delays at the cutover day increases which is leading to errors and frustration. We guide you through every project phase, from a thorough preparation and a precise mapping to the final go-live. This ensures your data is delivered securely, without loss, and without duplications of entries. Our approach minimizes your effort, relieves your team, and guarantees that all relevant information is immediately available in the new system. With clear planning, structured process management, and continuous alignment with all stakeholders, data migration becomes a seamless part of your transition and not a burden.
Feedback On Data Migration
with agilotel
“Without agilotel and in particular without Marc Fries and Angelina Schallenberger, our data migration would never have been anywhere near as successful. Their precise preparation, detailed timelines, and well-thought-out recommendations ensured a seamless migration process. We were especially impressed by how agilotel anticipated challenges which we had underestimated ourselves particularly when it came to configuring the interfaces.
The team’s dedication was outstanding: they were on site whenever needed, always available, and approached every detail with energy and precision. Thanks to the automation and hands-on support provided by agilotel, we were able to reliably and completely transfer large volumes of data which was a tremendous relief for our team and a major contribution to customer satisfaction. The interfaces and data mapping work flawlessly and we are more than satisfied with the entire implementation and ongoing support.
Equally important, the collaboration was both constructive and highly personal. Agilotel always advised us as true partners, offered valuable insights and made sure nothing was overlooked. We are grateful for this excellent support and will certainly turn to agilotel again for future projects.”
Reliable data migration for seamless hotel operations
A system change in the hospitality industry is complex, especially when ongoing reservations, bookings of groups or event data are involved. To ensure daily operations continue without disruption during the transition, all future bookings and events must be transferred into the new system accurately, completely, and without any data loss.
We support you with a proven, structured migration process:
Transfer of all individual and group reservations
Migration of rates, services, and notes
Test runs with close coordination
Customized extensions depending on system requirements
Our goal: Your bookings are fully available, accurate, and ready to use in the new system, with no duplicate data. This saves time, reduces risks and ensures a smooth transition
Personalized service starts with
complete data
Switching to a new PMS must not create gaps in guest communication. Personalized service relies on complete and up-to-date guest data, from preferred room types and individual preferences to special requirements.
We migrate for you:
Guest profiles including history & preferences
Corporate accounts, agencies and travel partners
All additional service-relevant information
Our structured approach ensures the highest data quality and a seamless continuation of your personal service promise, without double data entry or lost details.
An Overview of the Data Migration Work
with agilotel
Always the best approach for your migration
with agilotel
Every migration is unique because system landscapes, data accessibility and target architectures differ from one hotel to the next. As an independent partner, we do not rely on a single tool or methodology but focus on identifying the approach that best fits your situation. We begin by analysing the systems you are moving between, where your data resides and how it can be accessed, whether through direct database access, API connections or standardised export files. For transferring data into the new PMS, we work with a broad range of migration solutions such as specialised tools like HConnect, certified CRM integrations like Dailypoint or CDP-based approaches with Ireckonu. If a hotel already uses a CRM, it may be most efficient to run the migration directly through that ecosystem to ensure consistent data quality. Alternatively, we use the standard import functionalities of the target PMS if they meet all requirements. The key question is always which method aligns with the technical and operational context, where the data sits, what the target environment demands and what is feasible and sensible. Based on these considerations, we define together with you the migration approach that delivers reliability, transparency and the highest possible data quality.
Data migration with hconnect
The automated migration solution HConnect SYNC was developed specifically for migrating from Oracle Suite8 to Opera Cloud and has been successfully implemented in major hotel groups worldwide. Data transfer is structured and efficient via certified interfaces, requiring minimal effort from your team. After a detailed analysis and mapping of your existing data, we migrate profiles, reservations, and, if desired, event data. The go-live is closely coordinated with your team to ensure uninterrupted hotel operations.
CRM-based migration with dailypoint
This approach is particularly suitable for hotels already working with Dailypoint as a CRM – or planning to do so. Data is exported from the legacy system via interfaces or directly from the database and transferred to the new PMS using a certified connection. In addition to profiles and future reservations, historical data is also migrated, not into the PMS, but into the CRM system, where it remains fully accessible. Structured mapping ensures the highest data quality and system compatibility.
CDP-based migration with Ireckonu
For hotels planning to implement the Customer Data Platform (CDP) by Ireckonu, this migration method offers an ideal foundation. Export is carried out via API or database access and import is completed through certified interfaces. Alongside core information such as profiles and future reservations, historical data is also integrated into the CDP. This enables comprehensive reporting and predictive analytics, creating a truly data-driven view of your guest information.
Data migration through database access or standard import migration
For migrations between two PMS systems, we begin by analysing where your data is stored and how it can be accessed. If the PMS runs on a dedicated server, we use direct database access and extract the required information directly from the source. If this is not available, we work with the standard export functions provided by the systems and prepare the generated files for import. For the transfer into the new PMS, we assess whether the built-in import functions are sufficient or whether system services or APIs are the better option. This creates a clear and reliable process that moves your data safely and completely into the new system.
Systems from our project experience
with agilotel
Our data migration solutions
with agilotel
Whether your data is transferred through direct database access, a CRM, a CDP or standard export and import functions, our goal is always to ensure a secure, complete and high-quality migration. Each approach is chosen to fit your system landscape and to support a smooth transition into the new PMS. With a structured process, personal guidance and strong technical expertise, we make sure your information is seamlessly available and your team is relieved of unnecessary workload. This turns data migration into a reliable and effortless part of your system change rather than a challenge.
